Shipping & Returns
shipping policy
All products are shipped from Chicago, IL Monday - Friday. Our current processing time is between 3 - 5 business days. We are currently only shipping in the US.
ESTIMATED TRANSIT TIMES:
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Free Shipping/Standard Shipping arrives approximately 5-8 business days
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Priority Shipping arrives in an estimated 2-3 business days
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Express Shipping arrives in 1-2 business days guaranteed
We are NOT responsible for any lost or stolen packages. Please contact the last courier for more information.
return & exchange policy
Because our products are custom made, there will be no refunds or cancelations. Our products are inspected thoroughly before shipping but if for whatever reason there is a problem with your order, you will be issued a store credit once the item is returned. Please contact us within 48 hours of your receiving your item if there are any problems.
Returns can be sent to:
2152 Roth Rd
Oswego, IL 60543
In the return please include your name, order # and email address.
Please allow 5 business days for returns to be processed.