White Brick Wall

Shipping & Returns

shipping policy

All products are shipped from Chicago, IL Monday - Friday. Our current processing time is between 3 - 5 business days. We are currently only shipping in the US. 

ESTIMATED TRANSIT TIMES:

  • Free Shipping/Standard Shipping arrives approximately 5-8 business days

  • Priority Shipping arrives in an estimated 2-3 business days

  • Express Shipping arrives in 1-2 business days guaranteed 

We are NOT responsible for any lost or stolen packages. Please contact the last courier for more information.

return & exchange policy

Because our products are custom made, there will be no refunds or cancelations. Our products are inspected thoroughly before shipping but if for whatever reason there is a problem with your order, you will be issued a store credit once the item is returned. ​Please contact us within 48 hours of your receiving your item if there are any problems.

 

Returns can be sent to:

 2152 Roth Rd

Oswego, IL 60543

In the return please include your name, order # and email address.

Please allow 5 business days for returns to be processed.