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Frequently Asked Questions
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Where do your products ship from?We are a small business that is located in Chicago, IL. All of our items ship from a small suburb outside of the city called Oswego.
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Do you offer free shipping?Yes! All orders ship for free for orders over $50. There is no code needed for this.
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Can an order be changed?At this time we cannot cancel orders once they are placed.
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Do you issue refunds?We DO NOT offer refunds at this time. Our items are personalized and therefore can not be resold. If there is any problem with your order upon arrival please reach out to us within 48 hours. You can exchange your item(s) for store credit.
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